Laptop Battery Information
- My New Battery Isn't Charging. What's the Deal?
-
New batteries are shipped in a discharged condition and must be charged before use.
We generally recommend an overnight charge (approximately twelve hours). Refer to
your user's manual for charging instructions. Rechargeable batteries should be cycled
- fully charged and then fully discharged - 2 to 4 times initially to allow them
to reach their full capacity. (Note: it is perfectly normal for a battery to become
warm to the touch during charging and discharging).
-
New batteries are hard for your device to charge; they have never been fully charged
and are therefore "unformed". Sometimes your device's charger will stop charging
a new battery before it is fully charged. If this happens, simply remove the battery
from your device and then re-insert it. The charge cycle should begin again. This
may happen several times during your first battery charge. Don't worry; it's perfectly
normal.